The modern managing of complex technological systems includes also IT Governance as one of the most interesting areas. Alfaproject.net, through its BU “AlfaLAB”, offers executive consultancy with particular focus on re-engineering of processes to align ICT functions with the Business needs.

AlfaLAB: Competence areas:
- ITIL (IT Infrastructure Library): Ict Best Practices
- Post Sales Maintenance Services Management (development of systems and organizations for post-sell assistance)
- Risk Assessment regarding the treatment of personal data (law 196/03)
- Continuity Management Assessment (analysis on high reliability processes and architectures and disaster recovery)
- Service Desk Assessement (analysis on systems to support ICT and non-ICT users, compliant to ITIL standard)
- Service Desk Design (development of complex Service Desk Systems, compliant to ITIL standard)
- ICT Service Management Business Process Reingeneering (re-engineering of managing processes of ICT services with SOA architectures)
- Service Oriented Business Process Reengineering (re-engineering of business processes focused on services)
- Rfid Technologies (analysis, feasibility study and Project Management of solutions based on RFID technologies)
- Benchmarking on solutions regarding micropayments and EFT/POS systems